Frequently Asked Questions

We understand that you may have questions about our products and services, and we've created our FAQs page to provide you with quick and easy access to answers. From shipping and returns to product details and warranties, our FAQs page covers everything you need to know about shopping with us.


Is ODD Beauty cruelty free?

Yes, our products are not tested on animals nor do we ask third-parties to test for us.

Where can I check product ingredients?

Ingredients are listed under every product's description

Why does my my shiny&chrome jelly looks different from the photos online?

The beauty of multichromes is they’ll look different depending on how light hits them, they shine the most under dimmer light. Using a black base such as eyeliner or primer will also intensify the results.


Where are you shipping from?

We’re in Portugal shipping worldwide!

When will I receive my order?

Please allow 3 working days to process the order. Once the order is shipped you will receive a tracking number. Delivery to Europe usually takes 1 week. Rest of the world can take up to 1 month, depending on your location.

What are your shipping rates?

Shipping is based on weight and location, please confirm values during checkout

Do you offer free shipping?

Yes! For orders above 50€ to Portugal and 80€ to Europe

Do you ship to my country?

We ship to almost every country, please confirm during checkout.

Didn't find what you were looking for? Feel free to contact us at any time!