Shipping policy

Processing Times

• Orders are processed within 2–4 business days after purchase.

• During new launches, sales, or holidays, processing may take a little longer — thank you for your patience!

Shipping Rates & Delivery

• Shipping costs are calculated at checkout based on your location and the weight of your order.

• We currently ship from Portugal to most countries worldwide.

• Estimated delivery times (after dispatch):

  • Portugal & Spain: 2–5 business days

  • European Union: 5–10 business days

  • International: 10–20 business days

Please note: Delivery times are estimates and may vary due to customs, local postal delays, or other unforeseen circumstances.

Customs & Duties

For international orders, customs fees, taxes, or duties may apply and are the responsibility of the customer. Please check with your local customs office for more information.

Order Tracking

Once your order ships, you’ll receive a confirmation email with tracking details.

Shipping Restrictions

• Occasionally, we may pause shipments to certain regions due to new regulations or shipping constraints. Any updates will be posted on our website.

Lost or Damaged Packages

If your order arrives damaged or doesn’t arrive within a reasonable timeframe, please contact us so we can help. While Odd Beauty cannot be held responsible for delays or losses caused by postal services, we’ll always do our best to assist you.